Knowledgebase
E-Commerce Version 4 - Opencart - Frequently Asked Questions
Posted by on 08 December 2011 04:27 PM

This is a list of the frequently asked questions for the Opencart software.  Click the links below to access step by step and video instructions.

Images/Files

How Do I Add Images to Opencart Store?

How Do I Upload Images to Opencart Image Manager?

What are the Opencart Image Sizes?

 

Facebook/Twitter/Links

How Do I Add Facebook/Twitter Links to Opencart Store?

How Do I Add Links to Opencart Store?

How Do I Embed a YouTube Video on Opencart Store?

 

Editing Text

What Text Can You Edit?

How Do I Do Basic Text Editing in Opencart?

How Do I Format Text in Opencart Store?

 

New Pages

How Do I Create New Pages in Opencart?

 

Product Catalogue

What Are the Product Catalog Image Sizes for an Opencart Store?

How Do I Manage Categories and Sub-Categories?

How Do I Add Products to Product Catalogue in Opencart?

How Do I Create Inventory Options in Opencart Store?

How Do I Assign Inventory Options to Products?

How Do I Create Attribute Groups in Opencart?

How Do I Create Attributes in Opencart?

How Do I Assign Attributes to Product Catalog in Opencart?

How Do I Set Up Manufacturers in Opencart?

How Do I Add Links to Product Catalogue?

How Do I Change the Category Sort Order?

How Do I Disable and Delete Products?

How Do I Cross-Sell Related Products?

How Do I Add or Edit Featured Products?

 

Shipping 

How Do I Set Up & Manage Shipping Options in Opencart?

How Do I Set Up Free Shipping?

 

How Do I Add Images to Opencart Store?

This step by step walkthrough will assist in adding images to pages and product descriptions in your Opencart store.  It will also explain how to upload new images for use on your site.

Please note this does not cover the normal product images that are uploaded as part of your product catalog.  This method can be used, however, to add an additional image as part of the product description.

1.       Go to the page or product that you wish to add the image to

2.       Place the cursor in the description box in the location that you wish to add the image

3.       Click the ‘Image’ button


4.       Click ‘Browse Server’ to access your Image Manager (where all images are stored)


5.       Browse through your images and double click to select the image to insert

Alternately, click the 'Upload' button and select the image to upload to your browser, once that is complete double click the image to insert


6.       You can adjust the size of the image below the image URL.  Edit the width and height will adjust automatically

7.       You can also set borders, image spacing, and alignment here


8.       Once complete click ‘OK’

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How Do I Upload Images to Opencart Image Manager?

To upload a new image to your Image Manager:

1.       Go to the page or product that you wish to add the image to

2.       Place the cursor in the description box in the location that you wish to add the image

3.       Click the ‘Image’ button


4.       Click the ‘Upload’ tab across the top


5.       Click ‘Browse’ and choose the file from your computer


6.       Click ‘Send It To The Server’ button


7.       You can then select the image from the ‘Browse Server’ button as normal

Video: 

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What are the Opencart Image Sizes?

While there is no set sizing for images loaded through the Opencart store, it is always advisable to ensure that images on your site are as small as possible.  This has an impact in more ways than one.

First, page load times can be dramatically increased if your site is trying to load lots of high quality, large size images.  This is particularly the case if you have an image intensive website, or a gallery which displays a lot of images.

Second, when the page is attempting to load so many large size images this will have a direct bearing on the amount of data traffic that your site uses.  Depending on your package you may find limits on the amount of data traffic that your site is allowed.  Ensuring that images are reduced to the smallest possible size will help to minimise the data traffic of your site.

While the Opencart system does have the functionality to resize any image on the fly, it is always a good idea to resize images where possible prior to uploading to avoid any of the issues above.

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How Do I Add Facebook/Twitter Links to Opencart Store?

This walkthrough will explain how to add or update Facebook and Twitter links to your Opencart store.  It is wise to ensure that if you wish to link from a Facebook/twitter image to those pages that you have the image stored on your computer before you start this process.

1.       Log on to the Opencart store

2.       Locate where you wish to add the new links – either on products or pages

3.       Add the image or wording that you wish to use to create the link

4.       Select and highlight the image or wording that you wish to use to create the link


5.       Click the ‘Link’ button on the second row of options


6.       Enter the URL (web address) that you wish to link to – minus the http://


7.       To have the link open in a new window, click on the ‘Target’ tab and select ‘New Window’ from the drop down menu


8.       Once complete, click ‘OK’ to save

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How Do I Add Links to Opencart Store?

This article explains how to add links to pages in your Opencart Store.  This process can be followed in any pages found under information as well as for your product catalog.  It allows you to link to an external site, Facebook, twitter, or even another page from your website if you wish customer’s to have easy access.

1.       Go to the page/product that you wish to add the link to

2.       In order to create a link, you will need something to link from (either an image or block of text)

3.       Select and highlight the image or text you wish to link to


4.       Click the ‘Link’ button


5.       Enter the URL (web address) that you wish to link to – minus the http://


6.       To have the link open in a new window, click on the ‘Target’ tab and select ‘New Window’ from the drop down menu


7.       Once complete, click ‘OK’ to save

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How Do I Embed a YouTube Video on Opencart Store?

This walkthrough explains how to embed a YouTube video on a page in your Opencart store.  This can be added onto information pages or products. 

1.       Go to the YouTube video that you wish to embed

2.       Click the ‘Share’ button below the video


3.       Click the ‘Embed’ button


4.       Copy the embed code that you are presented with


5.       Go to the product/page that you wish to add the video to

6.       Click the ‘Source’ button


7.       Paste the code onto the page, generally it will be easier to place it right at the top or right at the bottom of the source info, this will ensure that no other source code is disturbed


8.       Click the ‘Save’ button at the top right to confirm changes


9.       Refresh the page on your site, you should now be able to see the embedded video

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What Text Can You Edit?

This article will explain what text you are able to edit.  Editable content in Opencart Stores are found in a few different locations – Information pages, your catalog (both categories and products) as well as options like newsletters/e-mails. 

If you are not able to find the content that you wish to edit in any of the above locations then there is a chance that it may be built in as part of the template.  If that is the case, forward an e-mail to support@sitesnstores.com.au outlining your request and someone will be in contact to discuss the requirements.

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How Do I Do Basic Text Editing in Opencart?

Basic text editing in your Opencart Store is simple.  It is simply a matter of clicking where you wish to type and start typing.  You can highlight blocks of text if you wish to edit sections of text at one time.  On occasion due to formatting and coding requirements for your site that you may find places where you are not able to add text.  If this is the case, either try placing text somewhere else on the page, or if the matter is urgent you may contact Sites n Stores to discuss your requirements.

Line Spacing:

When pressing ‘Enter’ at the end of a line, it will create a paragraph break which is like a double space. 

If you press ‘Shift+Enter’ it will give single line spacing only.

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How Do I Format Text in Opencart Store?

There are a number of options available to you to assist in formatting the text on your site.  Many of these options would be very familiar if you have used word processors, or even your e-mail program to do text editing in the past.

On the top row of buttons you have access to bold, italic, underline, and more.

On the second row of buttons you have drop down menus for font and size, as well as the ability to change both text and background colour.  If you do choose to update font and font size it may be worthwhile ensuring that you have that updated on all pages so as to achieve a level of consistency across the site.

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How Do I Create New Pages in Opencart?

The ability to create new user pages in Opencart is somewhat restricted.  You can only add new pages through the ‘Information’ section under ‘Catalog.’  Other than that you can add ‘Category’ and ‘Product’ pages to your catalog.

To create a new information page:

1.       Go to Catalog > Information


2.       Click ‘Insert’ at the top right


3.       Enter the page title and description

4.       If you wish to add meta information/keywords click on the data tab

5.       When complete, click ‘Save’ in the top right corner


Any new pages created in this way will show up on the website under the ‘Information’ heading at the bottom of the page.

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What Are the Product Catalog Image Sizes for an Opencart Store?

This article will outline where you can access the image sizing information for your Opencart store.  Image sizing is actually set through ‘System > Settings.’ 

Please note, it is important to follow these guidelines when uploading images to your product catalog.  Uploading unnecessarily large images will cause a few issues. 

First, the page loading times can be impacted, especially for your customers who may be on a slower internet connection. 

Second, there are data limits both on the size of sites, as well as on the amount of traffic that sites are allowed each month.  Keeping images to the recommended sizes will help to ensure that you do not go over those data limits.

There are several different image formats available.  For the best compression, and therefore minimum file size, it is advisable to use the jpg/jpeg format.

To access the image settings:

1.       Go to System > Settings


2.       Click the ‘Edit’ button on the right of your store name


3.       Click the ‘Image’ tab to view image settings


4.       For your product catalog it is important to try to make images the same size as the ‘Product Image Popup Size.’  Larger sizes will take a long time to load, images that are much smaller may be poor quality when a customer clicks to open the pop up image

5.       You can make changes to these sizes, but it is important to note the original size before you do in case it causes display issues on your site.  You may need to change the settings back if this is the case.

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How Do I Manage Categories and Sub-Categories?

This walkthrough will explain how to create categories and sub-categories for your Opencart store.  You can access the Category menu by clicking on ‘Catalog > Categories.’  This will take you to a complete listing of all the categories on your site. 


 

To add a category:

1.       Go to Catalog > Categories

2.       Click the ‘Insert’ button at the top right


 

3.       Fill out the category details – an explanation of each field and each tab can be found below

4.       Click the ‘Save’ button in the top right to complete


 

To edit a category:

1.       Go to Catalog > Categories

2.       Click the ‘Edit’ button on the right for the relevant category


 

3.       Make changes as required – an explanation of each field and each tab can be found below

4.       Click the ‘Save’ button in the top right to complete


 

To delete a category:

1.       Go to Catalog > Categories

2.       Put a tick in the box next to the category you wish to delete


 

3.       Click the ‘Delete’ button at the top right



4.       Click ‘OK’ to confirm deletion

 

To create a sub-category:

1.       Go to 'Insert' or 'Edit' a category

2.       Click the 'Data' tab


3.       Choose the 'Parent' category from the drop down menu (this is the category that the one you are editing/inserting will sit under).


4.       Click 'Save' at the top right to update


 


Here’s a complete explanation of each of the fields and tabs that can be edited for each category:

General Tab

Category Name
Name of the category.

Meta Tag Description
Meta Tag Descriptions are used by search engines to describe the content of your web site.

Meta Tag Keywords
Meta Tag Keywords are used by search engines to search the content of your web site.

Description
The category description for the Category Page. This uses the FCKEditor so you can add HTML, images and FLASH content.

Data Tab

Parent Category
Sets the parent category in the menu.

Stores
If you use multiple stores, select the stores for this category to appear.

SEO Keyword
The keyword used for search engine optimization. This must be globally unique.

Image
Sets the image to use for the category.

Top
Display in the top menu bar. Only works for the top parent categories.

Columns:
Number of columns to use for the bottom 3 categories. Only works for the top parent categories.

Sort Order
Sort order determines what order the categories are displayed in the menu.

Status
Enabled for category to display in store or Disabled to hide category.

Design Tab

Stores
Select a layout override to change the look and feel of this category.

 

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How Do I Add Products to Product Catalogue in Opencart?

This walkthrough will explain how to add new products to your Opencart Store.  Before creating the product, you need to determine what category or sub-category the product best fits under.  If you do not have a category for the product already set up, then you may want to do so first.  For information on setting up product categories go here.

The ‘Product’ menu is where you can manage all aspects of your product range.  Here you can add, copy, delete, or edit products from your catalog.  You can access this menu by clicking on ‘Catalog > Products.’  This will take you to a complete listing of all the products on your site. 

Many of the tabbed options when creating a new product need to be set up first through the catalog menu.  For example, the Links, Attributes, and Options sections all require configuration through the downloads, attributes, and options menus respectively. 


 

To add a product:

1.       Click on Catalog > Products

2.       Click on ‘Insert’ at the top right corner


 

3.       Fill out the product details – an explanation of each field and tab can be found below

4.       Click the ‘Save’ button to confirm


 

To copy a product:

1.       Click on Catalog > Products

2.       Place a tick in the box next to the product you wish to copy


 

3.       Click the ‘Copy’ button at the top right corner


 

To delete a product:

1.       Click on Catalog > Products

2.       Place a tick in the box next to the product you wish to delete


 

3.       Click the ‘Delete’ button at the top right corner


 

4.       Click ‘OK’ to confirm the deletion


 

To edit a product:

1.       Click on Catalog > Products

2.       Click on the ‘Edit’ button on the right next to the product you wish to edit


 

3.       Fill out the product details – an explanation of each field and tab can be found below

4.       Click the ‘Save’ button to confirm


 

You can also filter products in the product listing.  You can do this by using the search fields across the top of the listing, and pressing the filter button on the right hand side.


 

Here’s a complete explanation of each field and tab that can be edited for each product:

General Tab

Product Name
Name of the product.

Meta Tag Description
Meta Tag Descriptions are used by search engines to describe the content of your web site.

Meta Tag Keywords
Meta Tag Descriptions are used by search engines to describe the content of your web site.

Description
The product description for the product page. This uses the FCKEditor so you can add HTML, images and FLASH content.

Product Tags
Words customers may use to describe or find your product in your store.

Data Tab

Model
A unique model number of the product.

Price
The price you want to sell this product.

Tax Class
Taxable to charge tax or none if you don't want customer to pay tax. Set up actual taxes in SETTINGS -> Localisation - Tax Classes.

Quantity
If you wish to track stock levels, specify how many of this product you have in stock. The quantity will decrease after each purchase.

Minimum Quantity
If you wish to force customers to purchase a minimum number of items, specify the minimum.

Subtract Stock
If you wish to track stock select Yes, otherwise select No.

Out Of Stock Status
Sets the stock status message customers will see when the stock quantity reaches 0. Add or edit messages in SETTINGS - Localisation - Stock Statuses.

Requires Shipping
Sets if the product requires shipping. Set to no if the product is downloadable or if customers will pick up.

SKU
Stock Keeping Unit, a unique and arbitrary number for this product.

UPC
Universal Product Code, a unique code and manufacturer number assigned by http://www.gs1.org/

Location
Where this product is located.

SEO Keyword
The keyword used for search engine optimization. This must be globally unique.

Image
Select the main product image. Click the photo to bring up the Image Manager, then select photo from your computer.

Date Available
Sets when you want the product to show on the front of your site.

Dimensions (L x W x H)
If you ship by a method that charges by package dimensions, the length, width and height of the product.

Length Class
Whether the numbers you entered in Dimensions are inches, millimeters etc. Add or edit in SETTINGS -> Localisation - Length Classes.

Weight
If you ship by a method that charges by weight, the weight of the product.

Weight Class
Whether the numbers you entered in Weight are pounds, kilos, etc. Add or edit in SETTINGS -> Localisation - Weight Classes.

Status
Select Enabled for product to appear in your store, or Disabled to hide.

Sort Order
Sort order determines what order the products are displayed in this product's category. Leave blank for alphabetical order.

Links Tab

Manufacturer
If you have specified manufacturer or brand names in CATALOG -> Manufacturers, select manufacturer or brand name you want to display here.

Categories
If you have specified category names in CATALOG -> Categories, select category name you want to display here.

Stores
If you have set up multiple stores in System - Settings, select store name(s) in which you want this product to display here.

Downloads
If you have uploaded a file for customers to download after purchase, such as an ebook or music file, select the file name from this box.

Related Products
To suggest related products when customers are viewing this product, begin typing the product name in the box, then select the related product from the drop-down list that appears.

Attribute Tab

Attributes are features that will be compared side by side by the customer when deciding on which item to choose using Product Comparison. They must be previously set up in CATALOG -> Attribute Groups and Attributes.

1. Click the ADD ATTRIBUTE Button, then begin typing the name in the Attribute box. A drop-down list will appear for you to select the correct Attribute Name.
2. In the TEXT Box, type all the possible choices for this product.
3. REPEAT steps 1 and 2 for each attribute.
When you have finished, be sure to click the top right SAVE Button.

Option Tab

Option Name
BEGIN TYPING the name of the option for this product, and a drop-down list will appear with all the options that match.

Required
YES if you want customer to be forced to select an option, or NO to let them check out without choosing.

Option Value
Example Small, Medium or Large.

Quantity
If you are tracking stock, how many of this option you have.

Subtract Stock
If you wish to track stock levels of this item, leave at YES. Otherwise select NO.

Price
If you wish to charge extra (or less) for this product, enter the amount here. EXAMPLE: Men's extra large t-shirts cost $2 more from the manufacturer. The "+$2.00" will appear in the option box of your store.

+/-:
If you wish to ADD the extra amount, i.e. $2 MORE for this option, select "+" If you wish to DISCOUNT this option, select "-"

Reward Points
If you wish to give Reward Points for purchasing this option, which customers can redeem for additional merchandise, enter the number of points. Turn Reward Points On or Off in EXTENSIONS - Order Totals - Reward Points.

WEIGHT:
Enter the weight of this option IF it is significantly heavier or lighter than the normal option to charge extra (or less) in shipping this option.

+/-:
Specify whether the weight is more for this option (+) or less (-).

REPEAT for each option for this product (color, size, etc.).

When finished, click the SAVE Button.

Discount Tab

Offer a discount on this product to all customers, to only customers in a customer group you created in SALES -> Customers -> Customer Groups, or to customers who purchase at least a minimum quantity that you specify. Discounts for a customer group will display the special price only if the customer is logged in as that group.

Example:
Price: 100.00
Quantity: 5
Discount: 10
New Price: 90.00

Click the ADD DISCOUNT Button, then optionally select a customer group you want this special to apply to.

Quantity
If you want to require a minimum purchase for the customer to get this discount, enter the minimum number of items.

Priority
If you will offer multiple discounts and/or specials, enter 1 for this to be applied first, 2 for this to be applied second.

Price
The price you want the customer to see.

Date Start
When you want this special price to appear.

Date End
Whe you want this special price to disappear.

Special Tab

Special prices change the value of the product price to the new special price. Specials for a customer group will display the special price only if the customer is logged in as that group.

Click the ADD SPECIAL Button, then optionally select a customer group you want this special to apply to.

Priority
If you will offer multiple specials and/or discounts, enter 1 for this to be applied first, 2 for this to be applied second.

Price
The price you want the customer to see.

Date Start
When you want this special price to appear.

Date End
Whe you want this special price to disappear.

Image Tab

Add additional product images in addition to the main product image. These images will appear on the product page in the Images tab.

To add additional images, click the ADD IMAGE Button to bring up the Image Manager, and select the additional image from your computer.

To replace an additional image, click the picture and select the photo from your computer.

To remove an additional image, click the REMOVE Button.

Reward Points Tab

Customers can earn loyalty points for buying products from your store, then redeem them after they have accumulated sufficient points. Customers can check the number of points awarded in your store by logging onto My Account and clicking the REWARD POINTS Link. After a customer makes a purchase, activate that number of points in the customer order page SALES -> Orders - order number.

Turn ON or OFF in EXTENSIONS - Order Totals -> Reward Points - Uninstall.

Reward Points
Specify the number of points this item will cost a customer who wants to purchase it using rewards points.

Customer Group
Set a different number of points a member of a customer group will earn for purchasing this product.

Design Tab

Select a different layout that will override the main template for the following pages; Account, Affiliate, Category, Checkout, Contact, Default, Home, Information, Manufacturer, Product, Sitemap.

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How Do I Create Inventory Options in Opencart Store?

The Opencart system allows you to set up both attributes and options to help differentiate between your products. 

Options allow you to create variations on a single product without having to set up individual product listings.  This can take into account different colours, sizes, etc.  In this case a customer must choose between the options before being able to proceed with their purchase.

Attributes are for information purposes only.  The customer will not have to make a choice based on an attribute to complete a purchase.  This information is generally most used for product comparisons.

This walkthrough will explain how to set up and assign options to a product in your product catalog.

1.       Go to Catalog > Options


2.       Click ‘Insert’ at the top right


3.       Enter the ‘Option Name’ – ie Size

4.       Under type choose either ‘Select’ for a drop down menu, or radio or checkbox for a button selection

5.       Assign the option a sort order.  Lower the number the higher the priority in which options will be listed

6.       Click on ‘Add Option Value’


7.       Enter the value name – this should relate directly to the option name.  For example – option name may be size, option values may be small, medium, and large

8.       Enter a sort order for the option value – again lower the number the higher the priority

9.       Repeat steps 6-8 for all required option values


10.   When complete, click ‘Save’ at the top right to confirm changes

 

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How Do I Assign Inventory Options to Products?

Once you have created Options you then need to assign those options to products for them to show up on your site.  To do this:

1.       Go to Catalog > Products


2.       Click to insert or edit a product that you wish to assign the option to

3.       Click on the ‘Option’ tab


4.       Start typing the name of the option in the blank text field on the left

5.       It should start to populate a drop down list with available options for you to choose from

6.       Select the relevant option from the drop down list

7.       Click the ‘Add Option Value’ button


8.       Choose the option value from the drop down menu

9.       Fill out the quantity, subtract stock, and relevant price and weight fields

10.   Repeat steps 4-9 for all relevant options to be assigned

11.   Click ‘Save’ at the top right to confirm


When you now view the product on your website you should be able to see the options available to choose from on that assigned product.

 

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How Do I Create Attribute Groups in Opencart?

The Opencart system allows you to set up both attributes and options to help differentiate between your products. 

Options allow you to create variations on a single product without having to set up individual product listings.  This can take into account different colours, sizes, etc.  In this case a customer must choose between the options before being able to proceed with their purchase.

Attributes are for information purposes only.  The customer will not have to make a choice based on an attribute to complete a purchase.  This information is generally most used for product comparisons.

If you wish to assign attributes to products you must first set up attribute groups.  Attribute groups are a way of keeping specific sets of information together, and makes it far easier to use this information for side by side product comparisons.  For example, when looking at a computer you might consider an attribute group called ‘Specifications’ and the attributes within that group may then be clockspeed, memory, number of cores, and so on.

You can access this menu by clicking on ‘Catalog > Attributes > Attribute Groups.’


 

To add a new attribute group:

1.       Click on Catalog > Attributes > Attribute Groups

2.       Click on ‘Insert’ at the top right hand corner


 

3.       Enter the attribute group name, and a sort order if you wish

4.       Click ‘Save’ at the top right to confirm


 

To delete an attribute group:

1.       Click on Catalog > Attributes > Attribute Groups

2.       Place a tick in the box next to the attribute group that you wish to delete


 

3.       Click the ‘Delete’ button at the top right


 

4.       Click ‘OK’ to confirm deletion


 

To edit an existing attribute group:

1.       Click on Catalog > Attributes > Attribute Groups

2.       Click on the ‘Edit’ button on the right for the relevant group you wish to edit


 

3.       Edit the details as required and click the ‘Save’ button at the top right

 

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How Do I Create Attributes in Opencart?

Once you have set up Attribute Groups you will then need to set up the attributes that will sit within those.  To access this menu you will need to click on ‘Catalog > Attributes > Attributes.’


 

To add an attribute:

1.       Click on Catalog > Attributes > Attributes

2.       Click ‘Insert’ at the top right


 

3.       Enter the attribute name

4.       Choose the Attribute Group to assign it to from the drop down menu

5.       Choose a sort order if you wish

6.       Click ‘Save’ at the top right to confirm


 

To delete an attribute:

1.       Click on Catalog > Attributes > Attributes

2.       Place a tick in the box next to the attribute you wish to delete


 

3.       Click the ‘Delete’ button at the top right


 

4.       Click ‘OK’ to confirm the deletion


 

To edit an attribute:

1.       Click on Catalog > Attributes > Attributes

2.       Click ‘Edit’ on the right for the relevant attribute you wish to edit


 

3.       Edit the details as required

4.       Click ‘Save’ at the top right to confirm


 

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How Do I Assign Attributes to Product Catalog in Opencart?

When you are ready to add attributes to a product, open the product information page and link the product to its attributes.

To do this follow these steps:

1. Go to Catalog > Products


2. Select the product name and edit or insert


3. At the top tabs click the ATTRIBUTE Tab


4. Click the ADD ATTRIBUTE Button, then begin typing the name in the Attribute box. A drop-down list will appear for you to select the correct Attribute Name

5. In the TEXT Box, type all the possible choices for this product

 

6. REPEAT steps 1 and 2 for each attribute.

 

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How Do I Set Up Manufacturers in Opencart?

The Manufacturers menu is where you can add/edit manufacturers to use when adding products.  They will need to be set up first, and then can be used to add to products through the data tab in the edit product section. 

As many customers will shop by brand, it is important to use this feature where possible.  It makes it easy for customers to filter your products by brand and target the products that they want. 

To access this menu click on ‘Catalog > Manufacturers.’


 

To add a manufacturer:

1.       Click on Catalog > Manufacturers

2.       Click ‘Insert’ at the top right


 

3.       Enter the required info as follows:

     a.  Manufacturer Name
      Name of the manufacturer or brand.

     b. Stores
      If you use multiple stores, select which stores in which this manufacturer will appear.

     c. SEO Keyword
      The keyword used for search engine optimization.

     d. Image
      Sets the image to use for the manufacturer. Click image to start Image Manager, then select image from your computer.

     e. Sort Order
      Sort order determines what order the manufacturers are displayed in. Leave blank for alphabetical order.

4.       Click ‘Save’ at the top right to confirm


 

To delete a manufacturer:

1.       Click on Catalog > Manufacturers

2.       Place a tick in the box next to the manufacturer that you wish to delete


 

3.       Click the ‘Delete’ button at the top right


 

4.       Click ‘OK’ to confirm deletion


 

To edit an existing manufacturer:

1.       Click on Catalog > Manufacturers

2.       Click ‘Edit’ on the right next to the relevant manufacturer that you wish to delete


 

3.       Edit the details as required

4.       Click ‘Save’ at the top right to confirm

 

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How Do I Add Links to Product Catalogue?

There may be occasions where you wish to add a link to an external site to a product listing on your product catalog.  This may be to a review, more detailed information on a manufacturers website, or even a link to a Facebook/twitter page for the concerned product/manufacturer.

To add a link to your product catalog follow these steps:

1.       Go to Catalog > Products


2.       Click to edit or insert a new product

3.       On the general tab you will find the product description, place the cursor in the product description where you wish to place the link

4.       Click the ‘Link’ button

 

 

5.       Enter the URL you wish to link to – minus the http://


6.       On the target tab use the drop down to determine whether the link will open in the current window or a new one


7.       Click ‘OK’ when complete to update the link

 

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How Do I Change the Category Sort Order?

Viewing and changing the category sort order is a simple function using the Opencart system.  To do this, follow these steps:

1.        Go to Catalog > Categories


2.       You can see the existing category sort order under the ‘Sort Order’ column

3.       Click ‘Edit’ on the right for the category that you wish to change


4.       Click on the ‘Data’ tab


5.       Enter the new sort order field and click ‘Save’ at the top right


6.       You will be taken back to the category list, repeat steps 3-5 for each category that you need to sort

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How Do I Disable and Delete Products?

From time to time you may need to remove a product listing from your website.  This may be due to a product being out of stock short term, or maybe it’s a line that you no longer carry.  Opencart provides different options for dealing with these possibilities.

If you have a product out of stock for a short while and wish to remove it from your site but not delete the listing, you can follow these steps to disable the product:

1.       Go to Catalog > Products


2.       Click ‘Edit’ on the right for the product that you wish to disable


3.       Click the ‘Data’ tab from the options across the top


4.       Choose the ‘Disabled’ option from the ‘Status’ drop down menu


5.       Click ‘Save’ at the top right to update


If you are no longer going to be carrying a product you may delete it so that your product listing does not become cluttered.  To do this:

1.       Go to Catalog > Products


2.       Place a tick in the box next to the product that you wish to delete


3.       Click the ‘Delete’ button at the top right


4.       Click ‘OK’ to confirm product deletion

 

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How Do I Cross-Sell Related Products?

You can use the Opencart system to link related products, either for cross-sell purposes, or just to make it easier for customers to find related products.  To link related products follow these steps:

1.       Go to Catalog > Products


2.       Click the ‘Edit’ button on the right for the first product you wish to link


3.       Click on the ‘Links’ tab


4.       Start typing the name of a product you wish to link


5.       Select the product from the drop down menu that appears


6.       Repeat steps 4-5 for any additional products

7.       When complete click ‘Save’ at the top right to confirm


This is how the related products will be displayed on the site:

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How Do I Add or Edit Featured Products?

The featured products section that is displayed on the homepage allows you to highlight certain products on your site.  To set up featured products follow these steps:

1.       Go to Extensions > Modules


2.       Click ‘Edit’ on the right for the ‘Featured’ module


3.       Start typing the name of a product in the ‘Products’ field

4.       Choose the relevant product from the drop down menu that appears


5.       Repeat steps 3-4 for each additional product

6.       To delete a featured product click the minus button next to the product in the menu

7.       You can also use this screen to change the position of the featured items on the page (position menu), the page that they are displayed on (layout menu), as well as enabling/disabling them (status menu).

8.       Click ‘Save’ at the top right to confirm changes

 

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How Do I Set Up & Manage Shipping Options in Opencart?

Setting up shipping methods using the Opencart system is a fairly simple process.  To do this you must go to Extensions > Shipping.


You will be taken to a listing of all available shipping methods.  Here you can see options such as Australia Post, Flat Rate, Free Shipping, and so on. 

 

The shipping methods listed in this view are only overall headings, you will find more detail and more shipping options once you click the ‘Edit’ button for that particular shipping option. 


For example, click to edit the ‘Australia Post’ option and you will be presented with the ability to add the following options:

  • Standard Postage
  • Registered Postage
  • Registered Postage with Insurance
  • Express Postage
  • International Sea Postage
  • International Air Postage
  • Standard Postage (Prepaid Satchels)
  • Express Postage (Prepaid Satchels)
  • Express Postage Platinum (Prepaid Satchels)

 

From within the ‘Edit’ screen you can also set options such as the dispatching post code, handling fees, whether enabled or disabled, sort order, and a variety of other options.

If you are viewing the list of available shipping methods and the one you wish to use is not installed you need to click the ‘Install’ button and you can then edit the options by clicking the ‘Edit’ button.

 

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How Do I Set Up Free Shipping?

You can set up Free Shipping with ease using the Opencart system.  To do this you will need to go to Extensions > Shipping.

 

If the Free Shipping module has already been set up then you will just need to click the ‘Edit’ button to edit options.  If not, you will need to click ‘Install’ to install the module, and then can click ‘Edit’ to edit the free shipping options.

 

Once in the edit screen you will see the following options:

 

Total: The sub-total amount required for a purchase before free shipping becomes an option.

Geo Zone: The zone that this shipping option will be applied to

Status: Whether enabled or disabled

Sort Order: The order in which this shipping option will be displayed

When you have finished editing the options click ‘Save’ at the top right to confirm any changes.

 

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